Help desk GPS integrated web site in which customer can post issue relatedwith GPS. and in helpdesk customer as able select the status of issue like due date, priority and also select person to whom he assign the work

In this system there are two section

1> USER section

customer can directly enter thisURL

http://helpdesk.gpsintegrated.com/tracker_issues_add.phpand they can postIssue related with GPS. And here no need registration will be required. But incase of client they should enter the URL http://helpdesk.gpsintegrated.com/admin/login.phpand fill up registrationform.

2> ADMIN section

when customer post issue the employee login through admin . http://helpdesk.gpsintegrated.com/admin/login.php. and resolve the issue createdby customer and follows will sent to customer.

ADMIN authorities

Whenever an issue will posted on helpdesk the employee
Login helpdesk through admin. And give follow ups to customer
related to issue via email
Admin user can delete issue
Admin user can edit issue
Admin user can also re -direct issue to another person
Admin user can interact with customer through email and message
Admin user can view the issue
Admin user can view all issue that related gps other than assign to him
Admin user can view reports and charts related issue